Our products are shipped frozen with dry ice. Your shipment will arrive with little to no dry ice remaining. Upon receipt, avoid touching dry ice with bare hands. Your product should be frozen or at minimum cold to touch (40°F). Steaks can be refrozen at this temperature but Seafood cannot and must be refrigerated and cooked within 1-2 days. When storing or thawing proteins in the refrigerator, keep them in the coldest part of the refrigerator. Use a thermometer to make sure your refrigerator is operating at 40°F or lower.

Strip House Chocolate Cake - Baked to order and ships frozen. Cake may be stored in a standard freezer for up to 3 months and once thawed for up to 3 days. 

Step by step thaw method if fully frozen - 1) Remove plastic wrap. 2) Place in refrigerator and thaw overnight. 3) Remove from refrigeration on day of consumption and bring to room temperature, around 30 minutes. 4) Keep thawed cake covered in the refrigerator up to 3 days.